I’ve worked in communications since 1997. For the first four years I was a writer and editor for agencies that have since become Sequel Group and Beetroot, producing employee magazines and online news in the early days of the intranet.
In 2001 I started my first in-house role, working in the corporate communications team at Siemens. For five very happy years I managed the employee newspaper, website and intranet for the UK business, represented it on the company’s European web user experience group and helped build a network of communicators from each of Siemens’ business units across the UK. I also managed internal communications for customer service and continuous improvement programmes, the launch of a new flexible benefits scheme, M&A activity and the relocation of the UK headquarters.
In 2006 I moved to Vodafone, leading a team managing the company’s internal communications channels in the UK. In a whirlwind 18 months we re-launched the employee magazine and intranet, introduced new line manager channels, managed campaigns to engage employees in Vodafone’s football and music sponsorship programmes, supported its flagship employee recognition scheme and communicated a major re-launch of the company’s UK strategy. Oh, and throw in some crisis communications when the HQ in Newbury suffered from a serious flood in 2007. I learned more about internal communications, people management and team dynamics in that year-and-a-half than I did in the previous 10 years of my career.
In 2008 I joined Coca-Cola Enterprises, which became Coca-Cola European Partners in May 2016 following a merger with two other Coca-Cola bottlers. For the first two years I managed internal communications for the business in Europe, culminating in a major programme in 2010 to mark the company’s sale of its North American operations and acquisition of Coca-Cola bottling territories in Norway and Sweden. I’ve since led a corporate team which shapes and drives internal and digital communications strategy and channel development across the company, working closely with business leaders and the internal communications teams in each of our markets. Most recently, I was the integration communications lead in the months before and since the merger.
In December 2016 I became head of internal communications for BT Group, based in central London.
Away from work, I’m kept busy by family life including two children and an English Pointer called Barney, who’s my running mate most weekday mornings around the Olympic rowing lake in Dorney, near where we live. I don’t read nearly enough for my liking but when I do, it’s likely to be about sport or a political biography. And I’m a devoted Liverpool fan, which you may occasionally notice from these pages or my tweets…